1. How quickly can you get results back?

– All our results generally come back within 2 days. We can also use a priority service to get the results back the next day.

2. What does the Lab Reports look like?

– The lab report will state the TIME and DATE of testing, as well as the method of testing e.g. RT-PCR as well as the NAME, and DOB of the person tested.
– In addition, the name of the laboratory will be present and the lab reference number.
– It will also have their ISO registration along with their details so that the whole process is fully auditable.

3. What does the Certificates include and is there an additional cost?

– The certificates are included in the price of the test and all certificates will be issued based on the Lab reports
– We can add the passport numbers onto the Certificates at no additional costs.
– Our certificates will be signed by a qualified clinical practitioner.

4. What availability do you have?

– Our appointments are based on the opening times:

Monday – Friday: 9am – 6pm UK time
Saturday: 9am – 1pm UK time
Sunday: by appointment

If an appointment time is required outside of these times, please contact us and we will do our best to cater for your requirements.

5. What details will you require for the booking?

– If you wish to book an appointment, please send us the below:
– Passport name
– Date of birth
– Phone number
– Email (where the lab report will be sent to)
– Address (1st line and post code only) this is for track & trace purposes.

6. Will you require a deposits for the booking?

– Yes to ensure we have a test kit for you, we will require a deposit of £20 for a Monday to Saturday appointment and £50 deposit for a Sunday appointment.
– The deposits are refundable should your requirements change and 24 hours notice is given.

7. How do we contact you?

– You can call us on the phone numbers below:

Work: 01438 940654
Mobile: 07307023265 / 07716 479454

– Or via Email:


– Or you can send a message to:

SMS/Whatsapp: 07307023265 / 07716 479454

Alternatively, you can contact us on our Facebook Page